FAQ for B Infinite
What is B-Infinite is all about?
A premier lifestyle and brand-focused reward program, which allows members to collect points and redeem them at participating outlets and online merchants who are using MOLPay payment service.
Can I exchange my BPoints for cash?
No. Points can only be used for redemption purposes, with plans for payment in near future.
Can I keep track of my BPoints expiry?
Yes. Log in to B Infinite's website at https://binfinite.com.my to track your BPoints expiry or contact B Infinite call centre at 03-2119 2999.
Can I still collect B-Infinite points if I don't have the B Infinite number with me during my online purchase?
Yes. You can get a link in your payment notification email to provide your B Infinite number to earn points within one week time after the purchase date.
Do I have to pay for a B-Infinite membership?
No. there is NO membership fee for B Infinite as B Infinite is free for life.
How can I contact B-Infinite?
You can contact B Infinite call centre at 03-2119 2999 OR Email to [email protected]
How can I earn B-Infinite for MOLPay payment if I am not a B Infinite member?
Simply click "Sign Up for B Infinite" at the payment confirmation page and a free B Infinite will be delivered to you. Your BPoints will be awarded 45 days after the date of your purchase.
How do I earn BPoints from MOLPay?
Simply enter your BCARD number at the payment confirmation page and click "Earn Points".
How many BPoints can I earn from a MOLPay purchase?
For all purchases in MYR channels, except Direct Maybank2u and PayPal, you will get 1 BPoint for every 5 Ringgit Malaysia you spent.
Is B-Infinite membership open to non-Malaysians? And what is the minimum age to participate?
Membership is open to any individuals. Malaysian residents or non-residents of the age of 18 and above are welcomed to join.
Is there any expiry date to my B-Infinite points?
Yes. Your points will be expired 36 months after issuance, on a first in first out basis.
Where can I redeem my BPoints?
Please visit www.binfinite.com.my should you wish to redeem BPoints for discount coupon or cash voucher. MOLPay will also work with selected merchants to offer BPoints redemption.
Will I get my BPoints immediately after making a purchase?
No. Your BPoints will be credited into your B Infinite account no later than 45 days after the date of purchase if no cancellation or refund takes place.
Do I to pay for the points earned by my customer?
No. MOLPay will pay for the cost of BPoints earned by merchant's customer.
How do I integrate B Infinite loyalty program into my online store?
No integration required for MOLPay merchants as everything has been done automatically at MOLPay system.
How do I join B Infinite loyalty program?
You are automatically enrolled with B Infinite loyalty program once you have signed up for MOLPay service.
How much should I pay for B-Infinite loyalty program?
It's totally FREE. You don't have to spend a penny to run your own loyalty program.